IT Service Management Ontology

Last uploaded: November 2, 2022
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Preferred Name

Configuration Item

Definitions

any component or other service asset that needs to be managed in order to deliver an IT service. Information about each configuration item is recorded [at least] in a configuration record within the configuration management system and is maintained throughout its lifecycle by service asset and configuration management. Configuration items are under the control of change management. They typically include IT services, hardware, software, buildings, people and formal documentation such as process documentation and service level agreements. Note that tis definition is a bit extensive than ITIL one, because it allow a CI to be described in more than one configuration records.This make this definition compatible with semantic web architecture that allow metadata do be defined everywhere in the web. See ITSMO user manual for more info about this class.

ID

http://ontology.it/itsmo/v1#ConfigurationItem

comment

any component or other service asset that needs to be managed in order to deliver an IT service. Information about each configuration item is recorded [at least] in a configuration record within the configuration management system and is maintained throughout its lifecycle by service asset and configuration management. Configuration items are under the control of change management. They typically include IT services, hardware, software, buildings, people and formal documentation such as process documentation and service level agreements. Note that tis definition is a bit extensive than ITIL one, because it allow a CI to be described in more than one configuration records.This make this definition compatible with semantic web architecture that allow metadata do be defined everywhere in the web. See ITSMO user manual for more info about this class.

conformsTo

http://www.itil-officialsite.com/InternationalActivities/ITILGlossaries_2.aspx#English_2011_Glossary

isDefinedBy

http://ontology.it/itsmo/v1

label

Configuration Item

prefixIRI

ConfigurationItem

prefLabel

Configuration Item

seeAlso

http://ontology.it/itsmo/v1/userguide/#CI

disjointWith

http://ontology.it/itsmo/v1#ControlledConfiguration

http://ontology.it/itsmo/v1#Snapshot

http://ontology.it/itsmo/v1#LifeCycleStage

http://ontology.it/itsmo/v1#QualitativeValue

http://ontology.it/itsmo/v1#Dependency

subClassOf

http://www.w3.org/2002/07/owl#Thing

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